Reference

maxwin89 Privacy Policy For Your Account

Our Privacy Policy explains what we collect when you open an account, sign in from a mobile device, or use DANA, OVO, GoPay and QRIS.

Account recordsWallet activityCookie choicesPrivacy requests
maxwin89 maxwin89 Privacy Policy For Your Account
CONTACT PATHS

Where To Ask About Privacy

A clear contact path helps when you want to inspect a record, change an account detail or ask why a wallet reference appears in your history. Open the support route from your signed-in account and include the email or phone detail linked to maxwin89. We use that step to locate the correct record without asking you to send a password or wallet PIN.

Team online

Account data request

Use the signed-in support route to ask for a copy, correction or deletion of eligible account data. We may verify your account before discussing personal records.

Wallet record check

For DANA, OVO, GoPay or QRIS questions, include the payment reference and date. We use those details to trace status without requesting your wallet password.

Login privacy help

If a device sign-in or verification record looks unfamiliar, contact us through your account support path. We can review the event and explain the next security step.

DATA HANDLING

What We Do With Your Personal Details

Our privacy process follows the same account steps you see on mobile and desktop: collect only what is needed, protect the record, use it for the stated purpose and answer your request.

Account creation

When you open an account, we record the contact details and verification result needed to provide account access. Clear phone verification helps us distinguish your request from an unauthorised attempt.

Mobile device signals

A phone or tablet may send basic device and session signals during login. We use them to protect the account and investigate unusual access, not to read unrelated files on your device.

Cookie controls

Cookies can remember sign-in preferences and help us understand page performance. Your browser settings let you remove or restrict them, although some account functions may then need repeated sign-in.

Payment references

DANA, OVO, GoPay, QRIS and bank transfer activity may create a reference, amount and status record. These details help reconcile your account without giving us access to your wallet credentials.

Retention decisions

We retain records for account operation, security checks, dispute handling or legal duties, then remove or anonymise them when that purpose ends. Some records may remain longer when a legal duty requires it.

Change requests

You can ask us to correct contact details, explain a data use or remove eligible information. Send the request through account support, and include enough detail for us to identify the correct record.

Privacy Policy Answers For Indonesia

These answers address the questions we expect before you open an account or connect a local wallet. They explain the practical steps behind the Privacy Policy, including verification, cookies, payment references, device activity and requests made through the account support route.

The maxwin89 Privacy Policy covers account details, phone verification, device and login records, cookies, support messages, payment references and requests to view, correct or remove eligible information.

Phone verification helps us confirm that the person requesting account access is connected to the registered details. It also supports security checks when a new device or unusual sign-in appears.

No. We may store a DANA or OVO transaction reference, status and related account details, but the Privacy Policy does not require us to collect your wallet password or PIN.

We retain the reference, date, amount and status needed to match QRIS, bank transfer or virtual account activity with your account. These records help resolve receipt questions without exposing wallet credentials.

Yes. Use the signed-in support route and describe the record you want to inspect or change. We may request account verification before releasing personal data or applying a correction.

On mobile, cookies may remember session preferences and help measure page performance. You can restrict them in your browser, but repeated sign-ins or reduced account functions may follow.

You can request removal of eligible information through account support. We assess the request against security, dispute and legal needs, and explain if a specific record must remain for a stated purpose.